On March 7, 2016 we have scheduled to take churchmotiongraphics.com offline for the day to do some major upgrades to the CMG Subscription website system. We are completely removing the old system that has been in place since 2012 and replacing it with a new one.
Our team has been working on this transition since December 2015 and we are finally ready to make the switch.
Most users won’t see a noticeable difference from the old system to the new one, however there are a few tweaks we would like to point out.
Website Changes
Recurring Subscriptions
We are excited to be bringing credit card recurring subscriptions back. We lost this functionality two years ago and only PayPal subscribers were given the option to have their subscription automatically renew every month or year.
The new system will allow every new subscriber and those who renew using the new system to have recurring credit card payments.
We will be maintain all active recurring PayPal and legacy recurring credit card subscriptions plans (prior to April 2014) as long as payments keep being accepted.
Download Access For Expired Accounts
Standard Yearly and Standard Monthly Subscribers will always have access to download their past packs whether they have an active subscription or not. This is an industry first! Once a new pack is released you will activate it and it will permanently be added to your account.
New Checkout and My Account Pages
This isn’t a big deal, but we spruced up a few pages by making them more attractive and easier to use.
Easy Upgrades*
In the past upgrading from one plan to another was done manually. Now plan upgrading can be self-administered. The system will examine your account and automatically give you credit from any unused time left from your past purchase. *Legacy accounts will need to be manually upgraded.
American Express
Yep! Now you can subscribe using an American Express credit card. Along with Master Card or Visa.
No More A La Carte
Unfortunately with our new system there isn’t an easy way to add a la carte purchases. In the future we may bring this feature back, but until than you will need to purchase a Premium Yearly Subscription to access past CMG Mega Packs, CMG Motion Bundles and CMG VJ Loops.
Changes For Current Subscribers
Password Reset
Once the new system is launched all current subscribers will need to reset their password through the “Forgot Password” page.
Nonrecurring (NR) Subscribers
We don’t keep credit card information of nonrecurring subscribers so when your account expire you will need to login and join a new recurring subscription using the new system. Make sure to renew your account during the month of your expiry date to get the best renewal rate.
PayPal Subscribers
We will maintain all active recurring PayPal subscriptions as long as the payments keep being accepted. If a payment fails than your subscription will expire and you will need to login to your CMG Subscription and renew using our new system.
Legacy Recurring Credit Card Subscribers (July 2012 – April 2014)
We will maintain all active recurring legacy subscriptions as long as the payments keep being accepted. If a payment fails than your subscription will expire and you will need to login to your CMG Subscription and renew using our new system.
If you have any questions about these changes please contact CMG Support.